Privacy Policy
PRIVACY POLICY
At SARA Builders Ltd. Real Estate Limited (hereinafter
referred to as “”, “we”, “us”, etc.), a company incorporated under the
provisions of Companies Act, 2001, having our registered office at 44/B
Kaderabad Housing Estate Mohammadpur Dhaka-1207 and having corporate identity
number 002788483-0402, we value your trust and respect your right to privacy.
This Privacy Policy provides you with details about the
manner in which your data is collected, stored and used by us. You are advised
to read this Privacy Policy carefully. If you do not agree to the terms of this
Privacy Policy, please do not further use or access website/applications.
General
This privacy statement is applicable to website and applications (mobile and
hybrid, hereinafter referred to “applications”) of. This Privacy Policy applies
regardless of whether you use a computer, mobile phone, tablet, or television
or any other media or computer resource to access our Services. It also applies
to those who register on our website/applications in connection with use of our
services, or whose data otherwise receives in connection with its services. It
is important that you read the Privacy Policy carefully because whenever you
use our website/applications, your Personal Data will be processed (if at all)
in accordance with this policy.
Personal Data and its collection
Personal Data, means and includes, any data relating to identified or
identifiable living person (‘data subject’ here in referred as you/your’)
including but not limited to, name, address, mailing address, telephone number,
email ID, bank account details including details linked to credit/debit payment
instruments, information about your mobile phone, any personal details that may
have been voluntarily provided by the customer, whether to Unique
Identification Authority of India (UIDAI), Credit Information Bureau of India
Limited (CIBIL) or any other agency including any other Credit Information
Companies (CIC).
Information
Collected when you use our website
We
collect information about you or your usage to provide better services to all
of our users. We collect information in the following ways:
When
you download our mobile application or use our hybrid application (related to
our various services) we collect the below information, but not limited to –
does not collect
Personal Data about individuals except when such individuals specifically
provide such data on a voluntary basis. Upon such voluntary disclosure of
Personal Data, we may further verify, collate or receive data about you from
publicly and commercially available sources (as permitted by law), which we may
combine with other data we receive from you. We may also receive data about you
from third-party social networking services if you are already connected with
those services.
Lawful Basis of Processing
We may process your data because:
• We have a contract with you
• You would have given us express permission to do so
• We must have provided services to you after you have purchased something
from us
• We must have provided services to you because you have availed for one
of our offers
• To comply with the law.
Use of Personal Data
We use Personal Data to provide you with solutions you
explicitly requested for, to resolve disputes, troubleshoot concerns, help
promote safe services, assess your interest in our services, inform you about
offers, products, services, updates, customize your experience, detect and
protect us against errors, fraud and other criminal activity, enforce our terms
and conditions, etc.
We may also use your Personal Data to send you offers regarding various
services/facilities which or its group
companies may, from time to time, launch. Your consent will be taken before we
send you any such communication.
We may occasionally ask you to complete optional online
surveys. These surveys may ask you for contact information and demographic
information (like zip code, age, gender, etc.). We use this data to customize
your experience at. Since the surveys will be optional, any Personal Data you
provide will be voluntarily given by you. All such data shall be transmitted
and stored by us in an encrypted manner in accordance with all applicable laws
to ensure the secrecy and confidentiality of the Personal Data and such
Personal Data shall not be shared or used except as contemplated herein.
Cookies and Other Tracking Technologies
Some of our Web pages utilize “cookies” and other tracking
technologies. A “cookie” is a small text file that may be used, for example, to
collect data about Web site activity. Some cookies and other technologies may
serve to recall Personal Data previously indicated by a Web user. Most browsers
allow you to control cookies, including whether or not to accept them and how
to remove them.
You may set most browsers to notify you if you receive a cookie, or you may
choose to block cookies with your browser, but please note that if you choose
to erase or block your cookies, you will need to re-enter your original user ID
and password to gain access to certain parts of the Web site.
Tracking technologies may record information such as Internet domain and host
names; Internet protocol (IP) addresses; browser software and operating system
types; clickstream patterns; and dates and times that our site/application is
accessed. Our use of cookies and other tracking technologies allows us to
improve our website/applications and your Web experience. We may also analyses
data that does not contain Personal Data for trends and statistics.
For more information about our use of cookies please refer
to our Cookie Policy
Information Sharing and Disclosure
We restrict access to your Personal Data to employees who
we believe reasonably need to know that data in order to fulfil their jobs to
provide, operate, develop, or improve our products or services.
does not rent, sell,
or share Personal Data about you with other people or non-affiliated companies
except:
a) to provide products or services you’ve requested,
b) when we have your permission,
c) or under the following circumstances:
Consent to International Transfer of Data
When you use or participate in any of our Services and/or provide us your
details, your data may be transferred outside India for processing consistent
with this Privacy Policy. Please note that the data protection laws of
countries to which your data may be transferred will be at least same level as
that of India.
In case your data is first processed in the European Union
(EU), it may be transferred outside EU to share with SARA Builders Ltd. group
companies, affiliates and/or trusted partners for processing consistent with
this Privacy Policy. However, such transfers will be made only while
appropriate protective measures exist to protect your transferred data (e.g. –
contractual clauses with the respective entities with whom the data will be
shared).
Third-Party Links and Content on Services
Our Services may link to third-party websites/applications and services that
are outside our control. Further, , its group companies, its affiliates, and
their directors and employees (“ Group”) accept no liability and will not be
liable for any loss or damage arising directly or indirectly (including
special, incidental or consequential, punitive, or exemplary loss, damage or
expenses) from your use of any application or any site or inability to use by
any party, howsoever arising, and including any loss, damage or expense arising
from, but not limited to, any defect, error, omission, interruption,
imperfection, fault, mistake or inaccuracy with any online application, its
Contents (material, information, data, money market movements, news items,
etc.) or associated services, or due to unavailability of any application or
any part thereof or any Contents or associated services even if Group are advised of the possibility of such
damages, losses or expenses.
Minors
To use the Site/Application you agree that you must be the
minimum age (described in this paragraph below) or older.
The minimum age for these purposes shall be 16, however if
local laws require that you must be older in order for to lawfully provide the
services in the Site/Application to you then that older age shall apply as the
applicable minimum age.
In all jurisdictions outside the European Union, if you are
under the age of 18 or the age of majority in your jurisdiction, you must use
under the supervision of your parent, legal guardian or responsible adult.
Data Retention
Your Personal Data processed by are kept in a form which permits your
identification for no longer than is necessary for the purposes for which the
Personal Data are processed in line with legal, regulatory, contractual or
statutory obligations as applicable.
At the expiry of such periods, your Personal Data will be
deleted or archived to comply with legal/contractual retention obligations or
in accordance with applicable statutory limitation periods.
Control over Your Information
We also provide you with the ability to control your
Personal Data in accordance with European Union’s General Data Protection
Regulation, which includes the right to access, modify, erase, restrict,
transmit, or object to certain uses of your data.
You have the ability to update your profile and related
Personal Data at any time. Also, you may review, update, correct, delete or
object your Personal Data collected through the website/applications or service
by e-mailing us at privacy-@SARA
Builders Ltd.com
If you have privacy concerns regarding access to or the
correction of your Personal Data, please contact us at the contact information
mentioned within the section called “Data Privacy Issues and Whom to Contact”
of this policy.
In your request, please make clear what Personal Data you
would like to have changed, whether you would like to have your Personal Data
that you have provided to us suppressed from our database or otherwise let us
know what limitations you would like to put on our use of your Personal Data that
you have provided to us.
While the majority of questions and issues related to
access or requests can be handled quickly, complex requests may take more
research and time. In such cases, issues will be addressed, or you will be
contacted regarding the nature of the problem and appropriate next steps,
within 30 days.
Security and Confidentiality
makes sure at all
times to implement reasonable security practices and procedures (such as
managerial, operational, physical and technical) for the purpose of protection
and safeguarding of your Personal Data as the same is of vital importance to. At,
we are strongly committed to protecting the personal and financial information
that you submit to us.
shall ensure to
safeguard the security and confidentiality of any data you share with us. Any
of your personally identifiable data obtained by us shall not be used or shared
other than for the purposes to which you consent. However, despite our utmost
efforts to protect your Personal Data, cannot warrant the security of any data
you transmit to us through our online services/ applications. By accepting this
Privacy Policy, you accept that such transmission of your Personal Data is done
at your own risk.
Lastly, you are requested to help us protect your data
privacy by maintaining the secrecy of the username and password you use for any
of our Services.
Social media
operates channels,
pages and accounts on some social media sites to inform, assist and engage with
customers. monitors and records comments
and posts made on these channels about in order to improve its products and
services.
Please note that you must not communicate to through such social media sites the following
information:
– sensitive Personal Data including (i) special categories of Personal Data
meaning any information revealing racial or ethnic origin, political opinions,
religious or philosophical beliefs, or trade union membership, and the
processing of genetic data, biometric data for the purpose of uniquely
identifying a natural person, data concerning health or data concerning a
natural person’s sex life or sexual orientation and (ii) other sensitive
Personal Data such as criminal convictions and offences and national
identification number ;
– Excessive, inappropriate, offensive or insulting information towards
individuals.
is not responsible
for any information posted on those sites other than the information posted by
its employees on its behalf. is only
responsible for its own use of the Personal Data received through such sites
Consent
Consent is often referred to as an individual’s choice to “opt-in” or “opt-out”
the use of their Personal Data and is usually obtained by a “check box” or
signature confirming the individual understands and agrees to the processing of
their Personal Data. At times, express written consent from you may be required
based on the information processing activity. Whenever required, we take
consent from you prior to:
Should You Want to Opt Out
If we possess your contact information, we may want to keep
you posted about our products, services and events, through email. Should you
prefer not to keep up to date with news and latest information on services and
receive such marketing materials, please send an email to unsubscribe-@SARA
Builders Ltd.com
However, such withholding of information or withdrawal of
consent may result in us not being able to provide services and facilities and
we reserve its right to take appropriate action with respect to any obligations
or in relation to any contract under which such Personal Data was sought.
We will update your preferences as soon as reasonably
practical. However, do note, if you opt out of our emailing list, as described
here, we may not be able to remove your Personal Data from all databases of or
other 3rd parties. For that, you would need to raise a request to erase your
data as mentioned in the above section (control over your information).
Disclaimer
shall not be liable
for any loss or damage sustained by reason of any disclosure (inadvertent or
otherwise) of any information concerning the user’s account and / or
information relating to or regarding online transactions using credit cards /
debit cards and / or their verification process and particulars nor for any
error, omission or inaccuracy with respect to any information so disclosed and
used whether or not in pursuance of a legal process or otherwise. does not store any Credit\ Debit card details.
Any other personal and sensitive Personal Data shared by you which is not asked
by during registration, either mandatorily or optionally; accounts to willful
and intentional furnishing; and will not be liable for breach of such
information.
No contractual obligation
Please note that this Privacy Policy does not create any contractual or other
legal rights in or on behalf of any party, nor is it intended to do so.
Intellectual Property Rights
Please note that retains all rights (including copyrights, trademarks, patents
as well as any other intellectual property right) in relation to all data
provided on or via this web site/applications (including all texts, graphics
and logos).
Changes to this Privacy Policy
reserves the right to change or update
this Privacy Policy or any other of our policies/practices at any time without
giving any prior notification; hence, you are requested to review the Privacy
Policy periodically, to make sure that you are aware of any such changes. This
Privacy Policy shall apply uniformly to website and applications or any other
media used by for its Services. Any changes or updates will be effective
immediately upon posting the same on our web site at www.SARA Builders
Ltd.com
Data Privacy Issues and Whom to Contact
If you have any questions, comments or concerns about this
Privacy Policy or about how we handle your Personal Data, please get in touch
with us at privacy-@SARA
Builders Ltd.com